Our return and exchange policy was created to allow us to keep our prices as low as possible. It is as follows:
Refunds may be obtained within 30 days of purchase for any merchandise that is unused and resalable, EXCEPTING ELECTRICAL APPLIANCES (see below), in its original new condition and original packaging. This policy excludes all nail colors, cosmetics and perfumes; sales of these are final. These restrictions are due to product control and health restrictions. Fashion And Beauty Store.com will not accept any return more than 30 days after an order is placed.
Return procedure: All returns must be approved in advance, by us via email or phone, within 15 days of product being received. You will receive a return authorization number and address with 24 hours; at that time we will also provide the address that your product will be shipped to. ANY UNAUTHORIZED RETURN IS SUBJECT TO A 15% FEE TO COVER RESTOCKING. PLEASE DO NO RETURN ANY MERCHANDISE UNTIL YOU HAVE RECEIVED THE RETURN AUTHORIZATION NUMBER (RAN#). When returning merchandise, please place the RAN# visibly on outside of the package.
Customer may return electrical Appliances (such as Hair Dryers, Curling Irons, Nail Machines, and others) for replacement or exchange within 30 days of purchase. After 30 days has passed, any defective appliance must be returned to the designated warranty service center, according to the manufacturer’s requirements. Most manufacturers provide a warranty. Fashion And Beauty Store.com sells only professional items; if any item you purchase does not meet your expectations (examples: burns too hot, burns too cool, not powerful enough, is too powerful, or for another reason we have no control over), it may be returned within 30 days. Fashion And Beauty Store.com will charge 15% of the item’s price, excluding shipping and handling.
Shipment Errors Customer errors that result in wrong products being shipped, or wrong orders due to change of mind by customer, or any other errors that occur for reasons other than Fashion And Beauty Store.com’s error, will be refunded to customer for the amount of merchandise only, excluding shipping and handling cost, only if items are returned within days of purchase and are unopened and unused. In the case of merchandise returned that is eligible for any free shipping offer, and such offer return reduces order amount below the free shipping requirement, we shall deduct the free shipping charge from the customers total return credit before the restocking fee is charged. In the event of returns that are a result of an error by the Fashion and Beauty Store.com, we’ll send a replacement item featuring the correct product, and pay for shipping charges both ways if the purchase was made within 30 days of return.
Exchange Processing Credit And Exchange of incorrect products will be processed only after receipt of item, and after item is inspected and accepted by Fashion And Beauty Store.com. We require up to 15 days to process a return and issue a refund. USPS Ground will be used to ship all replacement merchandise.
Please carefully check the above statements and carefully consider the Return Policy before purchasing any of our items. Under no circumstances will we exempt anyone from this Return Policy. If you are uncertain whether any item you are considering purchasing can be returned, please contact our customer service specialists via phone, email or U.S. Mail to seek additional information.
Thank you for shopping at Fashion and Beauty Store.com, where you’ll find the products that make your life easier.