Our return and exchange policy was created to allow us to keep our prices as low as possible. It is as follows:
Refunds may be obtained within 60 days from the delivery for any merchandise that is unused and resalable, EXCEPT ELECTRICAL APPLIANCES (see below), in its original new condition and original packaging. This policy excludes all nail colors, shampoos, hair color, cosmetics, and perfumes. THESE SALES ARE FINAL. These restrictions are due to product control and health regulations. Fashion And Beauty Store.com will not accept any returns/ exchanges after 60 days or purchase.
Return procedure: All returns must be approved in advance, by us via email or phone, within 60 days of product being received. You will receive a return authorization number and address with 24 hours.
ANY UNAUTHORIZED RETURN IS SUBJECT TO A 15% FEE TO COVER RESTOCKING. PLEASE DO NOT RETURN ANY MERCHANDISE UNTIL YOU HAVE RECEIVED A RETURN AUTHORIZATION NUMBER (RAN#).
Customer may return electrical Appliances (such as Hair Dryers, Curling Irons, Nail Machines, and others) for replacement or exchange within 60 days of purchase with all the original packaging material. After 60 days have passed, any defective appliance must be returned to the designated warranty service center, according to the manufacturers' requirements. Most manufacturers provide a warranty. In some cases, if the maufacturer wil not cover the product, we will offer an extnded product warrantee that will cover a replcement ONLY for the damaged/broken or malufunctioning electric item for a period of 1 year from the date of the purchase, Fashion And Beauty Store.com sells only professional items; if any item you purchase does not meet your expectations (examples: burns too hot, burns too cool, not powerful enough, is too powerful, or for another reason we have no control over), For All UNAUTHORIZED returns, Fashion And Beauty Store.com may charge 10% (of the item’s price) Restocking fee , excluding shipping and handling.
Shipment Errors: Customer errors that result in wrong products being shipped, or wrong orders due to change of mind by customer, or any other errors that occur for reasons other than Fashion And Beauty Store.com’s error, will be refunded to customer for the amount of merchandise only, excluding shipping and handling cost, only if items are returned within 60 days of purchase and are unopened and unused. In the case of merchandise returned that is eligible for any free shipping offer, and such offer return reduces order amount below the free shipping requirement, we shall deduct the free shipping charge from the customers total return credit before the restocking fee is charged. In the event of returns that are a result of an error by the Fashion and Beauty Store.com, we’ll send a replacement item featuring the correct product and pay for shipping charges both ways.
Exchange Processing: Credit And Exchange of incorrect products will be processed only after receipt of item and after item is inspected and accepted by Fashion And Beauty Store.com. We require up to 15 days to process a return and issue a refund. USPS will be used to ship all replacement merchandise.
Please carefully check the above statements and carefully consider the Return Policy before purchasing any of our items. Under no circumstances will we exempt anyone from this Return Policy. If you are uncertain whether any item you are considering purchasing can be returned, please contact our customer service specialists via phone, email, or U.S. Mail to seek additional information.
Thank you for shopping at Fashion and Beauty Store.com!